The best way to make an inquiry with QCL: A Step-by-Step Guide

By Jade O'Hanlon

When you need legal assistance, our team are here to help and reaching out to us can be the first step towards resolving your issue. To ensure we handle your inquiry efficiently and effectively, follow these guidelines:

Website Contact Form or Email

The best way to make an inquiry is to use the Queen City Law contact form via our website or send an email to law@qcl.co.nz for more detailed inquiries. This method allows you to:

  • Outline your situation thoroughly.
  • Provide all necessary details such as your full name, contact email, phone number, and a comprehensive description of your query.
  • Attach any relevant documents that may help the law firm understand your case better.

Example Email Template:

Subject: Legal Inquiry - [Your Legal Issue]

Dear Queen City Law,

My name is [Your Full Name], and I am reaching out to seek legal advice regarding [Brief Description of Your Legal Issue]. I have provided my contact details below and a detailed description of my situation for your review.

Full Name: [Your Full Name]

Contact Email: [Your Email Address]

Phone Number: [Your Phone Number]

[Detailed Description of Your Legal Query]

Phone Calls:

Although we are happy to take your calls, we cannot guarantee that there will always be someone available to assist you with your exact issue, which is why reaching out via our website or through email is typically the most efficient way to inquire with our firm.

If you do decide to call us, please be prepared to:

  • Leave a clear message with your name, contact information, and a brief description of your issue.
  • Request a callback so that a representative can reach you to discuss your case in detail.

Remember, the more information you provide, the more prepared we will be to assist you promptly and effectively.

Disclaimer:
We have taken care to ensure that the information given is accurate, however it is intended for general guidance only and it should not be relied upon in individual cases. Professional advice should always be sought before any decision or action is taken.