At Queen City Law, our support staff are the unsung heroes who keep everything running smoothly. From managing schedules and handling correspondence to ensuring that all documents are properly filed and accessible, their work is essential to our daily operations. Without their diligent efforts, lawyers would struggle to maintain the level of organization and efficiency needed to serve clients effectively.

Our support staff also play a crucial role in client relations. They are often the first point of contact for clients, setting the tone for our firm’s professionalism and approachability. By managing communications and providing timely updates, they help build trust and ensure that clients feel valued and informed throughout their legal journey. Their ability to handle inquiries and resolve issues promptly contributes significantly to clients positive experience.

We’re thrilled to welcome new team members: Jade O’Hanlon - Receptionist, Jodi Huang - Trust account & AML Assistant, and Maia Gorton - Legal Assistant, who bring fresh energy and expertise to our firm. Their addition strengthens our commitment to providing exceptional service and support. The support team takes care of the myriad of behind-the-scenes tasks that keep the firm functioning. This includes everything from maintaining office supplies and managing technology to coordinating meetings and events. Their hard work allows lawyers to focus on their primary responsibilities, knowing that the administrative side of things is in capable hands. In essence, the success of a law firm is a team effort, and our support staff are an indispensable part of that team.